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Attaching a document to a customer or supplier record when sending them documents?

How can we a copy of the statement attached to a customer record when they are sent?

A
Written by Andrew McNeice
Updated over 3 weeks ago

Where Access Document Management is installed and accessible by the user, documents - such as statements or remittances - can be attached to customer or supplier records by ticking the option as below:

  1. Click System then click Application Configuration.

  2. Click Documents Configuration.

  3. Use the drop down to select the document type.

  4. Tick Attach PDF copy to customer/supplier.

  5. Save and Close to confirm the change.

  6. The next time the document is generated it will be attached to the record.

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