ERP - Specialised

The usual cause of this is that the Sales Order is in a "Held" status in ASC, before you contact support, please first release the order in Supply Chain.

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I have released the order in Supply Chain

If you have released the order in Supply Chain, please contact support, and mention the Sales Order that is stuck, and any other information that could help us. We will be happy to help.<br>

Sales Order {order number} looks like it has been confirmed in Delta but not come through to ASC as delivered and invoiced.

Delta order not appearing as Delivered or Invoiced in ASC

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Delta order not appearing as Delivered or Invoiced in ASC

What causes this issue?

I have released the order in Supply Chain