For example
When trying to remove some stock off of the system the error message 1668 appears:
Cannot change the quantity on an allocated lot
To change the status of a Sales Order:
Go to Sales.
1. Select Status Change.
2. Click Change Sales Order Status.
3. Enter the Sales Order Number
4. To Open the order to enable you deallocate the stock, select to release the
order.
If this does not work please provide more details including a screenshot of any error messages, it can then be passed to a Support Team member