In some cases, the following error will display when trying to amend or invoice an order:

Sales Order XXXX is being reported as Discarded

- Sales Order XXXX is being reported as Discarded

This issue requires our Support team to run scripts on the database to resolve it.

📌<b>Note</b>: Please raise a support case so our team can investigate and run the necessary scripts. Include your Sales Order number in the case to help us locate the affected record.

Steps to take when a sales order is being reported as Discarded when you try to amend or invoice it.

Error - Sales Order XXXX is being reported as Discarded

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