Go into ASC, Sales, Allocations, Advanced Allocs by Part or change Allocs for part. you should then be able to remove the allocation, by changing and confirming through the options.
If that does not work this will need to go to your support team to investigate further.
Sales Order has stock allocated to it but the order number does not exist on the system so cannot de-allocate the stock
User has stock showing as allocated to a Sales Order, but the Sales order number doesn't exist on Access Supply Chain (ASC) and wants to know how to deallocate it as cannot delete the stock.
Written by Arthur Ashdown