The purchase invoice has not been posted to the financial ledgers.
This can be caused by:
The date at the time of posting.
Project Coding.
The due date cannot be before the transaction date.
The transaction is posted to an unexpected period or year.
In the first instance, please check the Transaction Enquiry screens for Creditors and Financials ledgers without the Supplier Code, and using various options as below:
Transaction reference (Header Ref) contains.
Period range Last year 1 to Next year 13.
Need further help?
If you fail to find the transaction, please contact support, providing examples where possible.