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Error: 'Failed to retrieve data from the database vendor code 916'

Written by Arthur Ashdown

User can't open some crystal reports. The error message generated is below:
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Error in File User-Raw MAterial Issue Inspection
{6156EBA5-B937-4D37-99EE-DBB6FEF7A12}.rpt

​Failed to retrieve data from the database.
Details: [Database Vendor Code: 916]


Please log into SQL server and action the following steps:

  1. Expand Databases

  2. Select relevant database name

  3. Expand Security

  4. Users

  5. Right-click affected user

  6. Properties

  7. Membership

  8. Tick db_owner
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