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Error -'Database Vendor Code 229. Failed to retrieve data from the database.' When opening a layout

Steps to resolve the 'Database Vendor Code 229' error when opening a layout or report.

Written by Arthur Ashdown

This error is usually caused by a new report that uses a SQL view which does not yet have the correct permissions assigned. The error message will display the report name, which points to the underlying SQL view that needs to be updated.

📌Note: You will need access to SQL to complete these steps. If you do not have the necessary permissions, please raise a support case and include the report name shown in the error message.

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