___________________________________________________________

Step 1: Restart the Access Connect service

Restart the Access Connect service from the server. Once restarted, check whether the error has cleared on your scanners.

📌<b>Note</b>: If the error clears after restarting the service, no further action is needed.

If the error persists after restarting the Access Connect service, the DNS entry for the IP address may have been removed. This can happen even if the entry was present when the IP address was last changed.

Ask your IT team to check and reinstate the IP address in the DNS configuration.

If the issue continues after completing both steps, contact Access support for further assistance.

Your scanners are showing an Alert Bad Gateway error. Follow the steps below to resolve it.

Error: Alert Bad Gateway

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Error: Alert Bad Gateway

Resolve the error

Step 1: Restart the Access Connect service

Step 2: Check the DNS entry

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