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ADM - Error when trying to view or add Documents

Whenever I am clicking on the Documents button in Supply Chain to view or add documents I am getting the following error Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))

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Written by Andrew McNeice

The error is caused either by a fault with the ADM Launcher, or it not being installed on the computer. You can check if it is installed via the Programs and Features area of the Control Panel.
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If it is installed, then:

  1. Uninstall the ADM Launcher on the local machine

  2. Re-install the ADM Launcher on the local machine

    • **Ensure you install the ADM Launcher as a Windows Admin Profile (you may need your IT to assist with this)

  3. The version of the ADM Launcher will also need to be the same version as the ADM Database, and of all other users.

  4. IF you do not have access to a working PC and you do not have the ADM Install files; Please refer to our article on

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