We are looking to reverse a receipt against a Purchase Order, but cannot do it.
See below what can be done so that you can carry out the reversal.
Order has been marked as "Complete" - This can be reversed as follows:
Go to Purchasing
Click Change Purchase Order Status
Select the order
Click Release, All
Stock for the order has been consumed by Works or Sales Orders - The stock is no longer physically available for reversal. Potential workarounds:
Reverse the transactions:
Manually reverse all sales/works transactions using the stock
Re-despatch/Issue them with the correct stock
Reverse the order
Use the Reject option (in Stock) to reject other stock
If the deliveries are linked to purchase invoices, and the purchase invoices have been posted, it is not possible to do a reverse receipt for these deliveries,