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Debtors tab missing from the ribbon

Written by Charnjit Singh Dharival

User is trying to navigate Access Supply Chain but found the Debtors tab is missing.


If the debtors tab is missing, then this would indicate that there is a potential issue with your windows layout. You can reset your Windows Layout by doing the following:

  1. Press the File button in the top left of Access Supply Chain

  2. Navigate to Window Layout, Restore Window Layout

  3. In the pop-up window, press OK

This issue can also occur when you have exceeded your licenses for the Debtors module within Access Supply Chain. To check this, please action the following:

  1. In Access Supply Chain, Press File and press the About button

  2. In the Registration tab, scroll down to the Debtors module which will show you the number of licences in use.

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